Human resource management (HRM) is often described as the practice of managing and supporting employees efficiently and effectively. Digital transformation and intelligence technologies have made learning and development (L&D) a core component of the HRM process.
Learning and Development in HRM improve employees’ performance and productivity by helping them acquire new skill sets and improve existing skill sets. At the same time, several studies have highlighted how L&D programs contribute to keeping employees motivated and satisfied while reducing employee turnover rates.
Hence, L&D, as an HR-driven initiative, drives both organizational and individual success. While planning HRM strategies, companies and startups gain a competitive advantage by running and managing multiple L&D programs.
Online learning (eLearning) helps organizations run multiple L&D programs by reducing costs and complexity. They enable employees to acquire and hone skills after working hours by supporting the self-paced learning approach. Also, they engage and motivate employees to learn by supporting mobile learning, collaborative learning, and gamified learning approaches.
At the same time, HR managers can use these edtech solutions to gather real-time information about training programs and learners on demand. Modern enterprises train, reskill, and upskill employees using various eLearning tools. Also, they boost L&D initiatives by combining or integrating these eLearning tools.
HR managers reskill and upskill employees by running a slew of L&D programs. They explore ways to streamline the creation, delivery, management, and monitoring of multiple training programs. A learning management system (LMS) makes it easier for them to run important training programs like technology, soft skills, compliance, communication, and leadership.
The software facilitates self-paced learning by enabling employees to access eLearning content anytime and anywhere. At the same time, it keeps learners motivated and engaged by supporting mobile, gamified, and collaborative learning approaches.
The course creation tools provided by the LMS enable managers to create and update L&D programs regularly. Managers can monitor learners and training programs in real time using the dashboard provided by the LMS. They can further boost the L&D process by integrating the LMS with various eLearning tools.
No organization can boost skill development initiatives without enabling each employee to access eLearning content in his preferred way. Digital library software helps HR managers deliver eLearning content to employees in multiple formats. The software enables employees to access a repository of off-the-shelf digital learning content.
An employee can acquire and hone skills by accessing eLearning content in several ways – watching videos, listening to audio, reading eBooks, and taking quizzes. At the same time, the digital library software enables him to access the desired eLearning content using computers or mobile devices.
New-age digital asset management library solutions feature intuitive search interfaces and recommend relevant eLearning content to each employee. Hence, it becomes easier for HR managers to overcome a key constraint in eLearning implementation.
Like digital library software, content curation tools help HR managers curb content creation time and costs. However, content curation tools meet eLearning content needs by gathering relevant and high-quality content from external sources.
Leading content creation tools create and curate content produced by industry leaders and experts using AI technology. They further deliver the appropriate curated content to each employee according to his interests, preferences, and needs.
HR managers opt for learning experience platforms (LXPs) as an AI-driven alternative to learning management systems (LMSs). A LXP boosts L&D initiatives by facilitating self-directed learning. Instead of focusing on the creation and management of L&D programs, the software emphasizes creating new learning opportunities for each employee.
Intelligence technologies enable the LXP to curate and recommend content according to an employee’s needs, interests, and role. The software further engages and motivates employees to acquire knowledge by gamifying their learning experiences. Leading LXPs provide assistance and support to employees by featuring AI chatbots that act like virtual trainers or mentors.
HR managers cannot run L&D programs successfully without tracking and measuring important learning metrics. Training dashboards make it easier for them to monitor important metrics like participation rates, completion rates, and pass rates. L&D managers can use the dashboard to get real-time information about learners and training programs.
Also, they can generate and schedule custom reports based on eLearning data. Hence, training dashboards help HR managers determine the effectiveness of individual L&D programs and find ways to boost employee performance. At the same time, managers can use the visual reporting tool to check if the L&D initiatives remain aligned with HRM goals and needs.
As noted earlier, AI chatbots boost L&D initiatives by acting as virtual instructors or mentors. While acquiring knowledge, an employee can interact with the AI chatbots using textual or auditory means. Hence, it becomes easier for him to understand a topic deeply by answering questions and clearing doubts.
At the same time, the chatbot will recommend relevant eLearning content to the employees based on specific questions or keywords. New-age chatbots keep employees engaged by sharing feedback and using gamification techniques. At the same time, trainers can customize the chatbot to automate routine tasks like assessments and learner progress monitoring.
HR managers can drive L&D initiatives by running multiple training programs. However, they cannot boost the initiatives without understanding what is working and what is not. Learning analytics solutions help them assess L&D initiatives based on eLearning data gathered from multiple sources. The software collects and stores organization eLearning data automatically.
Furthermore, it gains actionable insights by analyzing the raw eLearning data regularly. These insights help HR managers boost the L&D process by making informed decisions. For instance, managers can leverage these insights to determine ways to boost learner engagement and knowledge retention while adopting emerging eLearning trends.
As a core component of HRM, learning and development drives both organizational and employee growth. Cloud-based eLearning tools help organizations drive L&D initiatives by overcoming skill and budget constraints. They make L&D programs successful by enabling employees to acquire and hone skills in their preferred ways.
However, they must boost L&D initiatives by building an integrated or unified learning platform. HR managers can form a unified learning platform by integrating cloud-based eLearning tools. Otherwise, they can opt for integrated learning platforms that combine the eLearning tools required to meet long-term and short-term L&D needs.
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